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Terms of Service

These Terms of Service ("Terms") govern your access to and use of websites, applications, software, subscription services, digital content, and other products and services provided by Nexora Digital ("Nexora Digital," "we," "us," or "our").

These Terms apply to products and services offered directly by Nexora Digital or through authorized sales and distribution channels.

By purchasing, accessing, downloading, or using any of our products or services, you agree to these Terms. If you do not agree to these Terms, you should not purchase or use our products or services.

1. About Nexora Digital

Nexora Digital is a digital products and software company that develops and distributes consumer-facing digital products and services.

Our offerings may include web applications, software-as-a-service (SaaS) products, subscription-based services, digital content, audio content, downloadable materials, online tools, and other electronically delivered products and services.

Legal Business Name: Nexora Digital
Registered Address: Av. Ayrton Senna da Silva, 2198 - Piedade, Jaboatão dos Guararapes, PE 54410-240, Brazil

Support Email: danielvieirat@proton.me

Website: https://nexoradigitalhq.com

2. Scope of These Terms

These Terms apply to Nexora Digital websites, applications, software, digital products, subscription services, and other services that reference or link to these Terms.

Individual products may have additional terms, disclosures, descriptions, access periods, eligibility requirements, or usage conditions presented on the applicable product page, checkout, application, or other purchase interface.

If product-specific terms conflict with these Terms, the product-specific terms will control with respect to that particular product to the extent of the conflict.

3. Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you in order to purchase or use our products and services.

If you are under the age of majority in your jurisdiction, you may only use our products or services with the involvement and permission of a parent or legal guardian.

You are responsible for ensuring that your use of our products and services complies with applicable laws and regulations.

4. Product Information

We make reasonable efforts to provide accurate descriptions of our products, including their principal features, pricing, billing structure, and method of delivery.

The specific features, content, access conditions, price, billing frequency, and access period applicable to a product will be presented through the relevant sales page, checkout, product interface, or other applicable disclosure.

Digital products may be updated or improved over time. Features, interfaces, content libraries, and functionality may therefore change as products evolve.

5. Digital Delivery and Access

Nexora Digital products and services are primarily delivered electronically.

Depending on the product, delivery may occur through a web application, online account, customer portal, download, email, digital content library, or another electronic delivery method described at the time of purchase.

Certain products may associate access with the email address used during purchase. You are responsible for providing accurate information and maintaining access to the email address or account associated with your purchase.

You must not sell, transfer, sublicense, commercially share, or otherwise provide unauthorized access to a purchased product unless expressly permitted by Nexora Digital.

6. Accounts and Account Security

Certain products may require or create an account or other form of authenticated access.

You are responsible for maintaining the confidentiality and security of your account and for activity occurring through your access credentials.

You agree to provide accurate information where required and to notify us if you become aware of unauthorized use of your account or access.

We may implement reasonable security measures, access controls, or verification procedures to protect customers, our systems, and our products.

7. Subscriptions and Recurring Billing

Some Nexora Digital products may be offered on a recurring subscription basis.

Before purchasing a subscription, the applicable price and billing frequency will be disclosed to you.

By purchasing a recurring subscription, you authorize the applicable payment provider to charge your selected payment method at the disclosed billing frequency until the subscription is canceled or otherwise terminated.

Subscriptions may automatically renew at the end of each billing period unless canceled before the next renewal, subject to the disclosures provided at purchase and applicable law.

Cancellation generally prevents future renewal charges. It does not automatically reverse or refund charges that were validly incurred before cancellation.

Where required by applicable law, additional renewal notices or cancellation rights will be provided.

8. One-Time Purchases

Certain digital products may be offered for a single, non-recurring payment.

A one-time purchase will not create recurring charges unless a recurring billing arrangement is clearly disclosed and separately accepted.

The applicable product page or checkout will describe what is included in the purchase and, where applicable, the period during which the customer may access the product.

A one-time purchase should not be interpreted as providing perpetual or "lifetime" access unless such access is expressly stated, legally permitted, and supported by the applicable product terms.

9. Pricing, Taxes, and Payments

Prices and applicable billing terms are displayed before a purchase is completed.

Prices may vary between products, currencies, jurisdictions, promotions, or authorized sales channels.

Applicable taxes may be calculated or collected as required by law or by the payment or commerce platform processing the transaction.

Payments may be processed through third-party payment processors, commerce platforms, or other authorized providers. Transactions may therefore also be subject to the terms and payment procedures of the provider used to complete the purchase.

Nexora Digital may change pricing for future purchases or future subscription periods, subject to applicable notice requirements and law.

10. Cancellation

Customers may cancel eligible recurring subscriptions using the cancellation functionality provided through the applicable account, billing portal, commerce platform, or other method made available for the product.

Where direct cancellation functionality is not available, customers may contact us for assistance.

Cancellation of a subscription prevents future renewals in accordance with the applicable billing terms but does not necessarily result in a refund for a billing period that has already begun.

11. Refunds

Refund eligibility is governed by our Refund & Cancellation Policy, applicable product-specific disclosures, applicable law, and any mandatory requirements of the platform through which a purchase was completed.

Customers should review the applicable Refund & Cancellation Policy before purchasing.

Nothing in these Terms limits refund, cancellation, withdrawal, or other consumer rights that cannot lawfully be waived or restricted.

12. Acceptable Use

You agree to use Nexora Digital products and services only for lawful and authorized purposes.

You must not:

  • copy, reproduce, redistribute, resell, or commercially exploit our products or content without authorization;
  • share paid access in a manner intended to circumvent purchase or licensing requirements;
  • attempt to obtain unauthorized access to our applications, infrastructure, systems, or another customer's account;
  • interfere with or disrupt the security, integrity, availability, or operation of our services;
  • introduce malware, malicious code, or other harmful technology;
  • scrape, harvest, or systematically extract substantial amounts of content or data without authorization;
  • reverse engineer, decompile, or attempt to derive source code except where such restrictions are prohibited by law;
  • circumvent security, billing, licensing, or access controls;
  • use our services for fraudulent, deceptive, abusive, or unlawful purposes; or
  • use our intellectual property in a way that falsely suggests sponsorship, affiliation, or endorsement by Nexora Digital.

We may take reasonable action to protect our customers, products, intellectual property, and systems when these requirements are violated.

13. Intellectual Property Rights

Unless otherwise stated, Nexora Digital and its licensors retain all rights, title, and interest in the software, applications, websites, interfaces, designs, branding, text, graphics, audio, digital content, documentation, and other materials made available through our products and services.

Purchasing or accessing a product does not transfer ownership of the underlying intellectual property.

Unless otherwise specified, customers receive a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the purchased product for its intended purpose and during the applicable access period.

No rights are granted except those expressly provided under these Terms or applicable product-specific terms.

14. Third-Party Services

Our products and services may use or interact with third-party services, including payment processors, commerce platforms, hosting providers, infrastructure providers, analytics services, communications providers, and other technology providers.

Certain third-party services may be governed by their own terms and privacy policies.

Nexora Digital is not responsible for independent third-party services to the extent permitted by applicable law.

Nothing in this section limits rights or responsibilities that cannot lawfully be excluded.

15. Product Updates and Changes

We may periodically update our products and services to improve functionality, security, performance, compatibility, user experience, or available content.

We may add, modify, replace, or discontinue particular features or content where reasonably necessary.

If a material change significantly affects a paid product or service, we will address that change in accordance with applicable law, applicable contractual obligations, and any required customer notices.

16. Service Availability

We aim to provide reliable access to our digital products and services, but we cannot guarantee uninterrupted, error-free, or continuously available operation.

Availability may occasionally be affected by scheduled maintenance, emergency maintenance, software updates, internet connectivity, third-party infrastructure, security events, technical failures, or circumstances beyond our reasonable control.

We may temporarily restrict access where reasonably necessary to maintain security, stability, or integrity.

17. Suspension and Termination

We may suspend, restrict, or terminate access to a product or service when reasonably necessary because of:

  • material violation of these Terms;
  • fraud or suspected fraudulent activity;
  • unlawful use;
  • unauthorized redistribution or resale;
  • abuse of our products or systems;
  • material security risks;
  • attempts to circumvent access or payment controls; or
  • other conduct that materially harms Nexora Digital, our customers, or our services.

Where appropriate and reasonably practicable, we may provide notice or an opportunity to resolve the issue.

Termination does not affect provisions that by their nature should survive termination.

18. General Wellness and Informational Products

Some Nexora Digital products may relate to general wellness, relaxation, sleep routines, focus, productivity, lifestyle, education, or similar consumer purposes.

Unless expressly stated otherwise, these products are provided for general informational, educational, entertainment, productivity, or wellness purposes.

They are not intended to replace professional medical, psychological, financial, legal, or other regulated professional advice.

Products relating to general wellness are not intended to diagnose, treat, cure, or prevent diseases or medical conditions unless expressly authorized and represented as such in accordance with applicable law.

Customers should seek appropriately qualified professional advice when their circumstances require it.

19. No Guarantee of Specific Results

Individual experiences with digital products and services may vary.

Unless expressly guaranteed in writing as part of a specific offer, Nexora Digital does not guarantee particular personal, financial, productivity, wellness, educational, business, or other outcomes from using its products or services.

Product descriptions explain intended functionality and use and should not be interpreted as guarantees of individual results.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Nexora Digital products and services are provided on an "as is" and "as available" basis.

We do not warrant that every product or service will operate without interruption, be completely error-free, remain compatible with every device or third-party service, or satisfy every individual user's expectations.

Nothing in these Terms excludes warranties, guarantees, or statutory consumer rights that cannot lawfully be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Nexora Digital will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the use of, or inability to use, our products or services.

To the extent permitted by applicable law, Nexora Digital's aggregate liability arising from a particular product or service will not exceed the amount paid by the customer for that product or service during the twelve months preceding the event giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nexora Digital and its officers, members, employees, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of our services, your material violation of these Terms, or your infringement of third-party rights.

This provision does not apply to the extent prohibited by applicable consumer protection law.

23. Privacy

Our collection, use, and handling of personal information are described in our Privacy Policy.

The Privacy Policy should be reviewed together with these Terms when using our websites, applications, and services.

24. Electronic Communications

By interacting with Nexora Digital electronically, you acknowledge that certain communications may be delivered electronically, including transactional messages, account information, purchase confirmations, service notices, and legally required communications where electronic delivery is permitted.

Marketing communications, where applicable, will be handled in accordance with applicable law and available opt-out requirements.

25. Changes to These Terms

We may update these Terms periodically to reflect changes in our products, services, business practices, technology, or legal requirements.

Where required by applicable law, we will provide additional notice before material changes become effective.

Continued use of our services following an effective update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Governing Law

These Terms are governed by the laws of the laws of Brazil, without regard to conflict-of-law principles.

However, if mandatory consumer protection laws in your jurisdiction provide rights that cannot be contractually waived, those mandatory rights remain applicable.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permissible, and the remaining provisions will remain in effect.

28. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it later.

29. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Nexora Digital may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or other lawful business transaction, subject to applicable law.

30. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Cancellation Policy, any applicable End User License Agreement (EULA), and product-specific terms or disclosures presented before purchase, constitute the applicable agreement between you and Nexora Digital concerning our products and services.

31. Contact Us

If you have questions regarding these Terms, a purchase, or an Nexora Digital product or service, please contact:

Nexora Digital
Av. Ayrton Senna da Silva, 2198 - Piedade

Jaboatão dos Guararapes, PE 54410-240

Brazil

Email: danielvieirat@proton.me
Website: https://nexoradigitalhq.com